Customer Satisfaction Survey

1. How long have you been a customer of AMW?

2. Which of the following services have you purchased from AMW?

(Please select all that apply)

2a. Please let us know which services you've purchased

3. Overall how satisfied are you with

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Purchase Process	Very UnsatisfiedPurchase Process Very Unsatisfied	UnsatisfiedPurchase Process Unsatisfied	NeutralPurchase Process Neutral	SatisfiedPurchase Process Satisfied	Very SatisfiedPurchase Process Very Satisfied
Customer Service	Very UnsatisfiedCustomer Service Very Unsatisfied	UnsatisfiedCustomer Service Unsatisfied	NeutralCustomer Service Neutral	SatisfiedCustomer Service Satisfied	Very SatisfiedCustomer Service Very Satisfied
Responsiveness	Very UnsatisfiedResponsiveness Very Unsatisfied	UnsatisfiedResponsiveness Unsatisfied	NeutralResponsiveness Neutral	SatisfiedResponsiveness Satisfied	Very SatisfiedResponsiveness Very Satisfied
Product Quality	Very UnsatisfiedProduct Quality Very Unsatisfied	UnsatisfiedProduct Quality Unsatisfied	NeutralProduct Quality Neutral	SatisfiedProduct Quality Satisfied	Very SatisfiedProduct Quality Very Satisfied
Product Value	Very UnsatisfiedProduct Value Very Unsatisfied	UnsatisfiedProduct Value Unsatisfied	NeutralProduct Value Neutral	SatisfiedProduct Value Satisfied	Very SatisfiedProduct Value Very Satisfied
Working With Us	Very UnsatisfiedWorking With Us Very Unsatisfied	UnsatisfiedWorking With Us Unsatisfied	NeutralWorking With Us Neutral	SatisfiedWorking With Us Satisfied	Very SatisfiedWorking With Us Very Satisfied

4. How likely are you to

	Very Unlikely	Unlikely	Neutral	Likely	Very Likely
Buy from us again	Very UnlikelyBuy from us again Very Unlikely	UnlikelyBuy from us again Unlikely	NeutralBuy from us again Neutral	LikelyBuy from us again Likely	Very LikelyBuy from us again Very Likely
Endorse our services	Very UnlikelyEndorse our services Very Unlikely	UnlikelyEndorse our services Unlikely	NeutralEndorse our services Neutral	LikelyEndorse our services Likely	Very LikelyEndorse our services Very Likely
Recommend to a friend	Very UnlikelyRecommend to a friend Very Unlikely	UnlikelyRecommend to a friend Unlikely	NeutralRecommend to a friend Neutral	LikelyRecommend to a friend Likely	Very LikelyRecommend to a friend Very Likely

5. How would you rate the quality of our deliverables (brand style guide, completed website, brand scan report)?

6. How would you rate the value for money of our services?

7. Additional comments or suggestions?

We appreciate your support in helping grow our company. If you had a positive experience with us, please leave a review on our Google business profile!

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